Payment & Shipping

Payment

All prices are shown in Australian Dollars (AUD).

International customers - Please use the currency selector, located on the top of each page, to browse and checkout in a different currency, if this is your preference.

International customers please note: If you are paying directly via credit card, some banks may have put extra security on your credit card which inhibits international transactions.
If your credit card payment does not go through checkout, you may need to contact your bank first to approve the transaction.

Prints are wrapped carefully in acid-free tissue paper and packaged in a heavy-duty protective tube. Small prints are usually sent flat in a rigid mailer. 
We will contact you once your parcel has be mailed to notify you of despatch and provide a tracking number (if available).


Shipping


**CHRISTMAS DELIVERY TIMES**

Please see our Christmas delivery cut-off dates page here



Australia 
Free shipping for all orders - most of our Australian orders are now sent by Express Post.

International 
Most International destinations have Free Airmail Shipping.
Prices for other destinations are calculated at checkout.


International Customers:
Conditions may apply for some countries.
If you do not see your country listed in the shipping options at checkout please contact us.

We cannot take any responsibility for extra import duties/VAT taxes that may be charged on delivery of your parcel, as these charges are out of our control.
Customs policies differ for each country, and it is the buyers responsibility to be aware of these charges.
It is advisable to contact your customs office for more information to see if extra charges will apply to your purchase.
 
Delivery
All prints are sent by Australia Post.
Print production time is 1-4 business days. 
Delivery time is extra.

Australia
Delivery time within Australia is between 1-5 business days, depending on your location. Most of our Australian orders are now sent by Express Post


Overseas delivery 

As per the the latest advice we have from Australia Post (last updated 30th October, 2022):

Deliveries to the US are approx. 6 to 12 business days or longer.
Deliveries to the UK are approx. 6 to 12 business days or longer.
Deliveries to Europe are approx. 8 to 14 business days or longer.
Deliveries to Northern Europe/Scandinavia are approx. 15 to 25 business days or longer
Deliveries to New Zealand are approx. 8 to 12 business days or
longer.
Deliveries to Canada are approx. 6 to 12 business days or longer.
Deliveries to Japan are approx. 6 to 12 business days or longer.


Please contact us for more information, if required, or refer to the Australia Post delivery update information here